Effective Date: September 13, 2026
Crown & Caddie, LLC ("Crown & Caddie," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Crown & Caddie mobile application and related services (collectively, the "Platform"). By accessing or using the Platform, you consent to the practices described in this policy.
We collect information in three ways:
When you create an account, we collect your name, email address, date of birth, profile photograph, golf handicap index, home course, and any other details or information you choose to share.
If you subscribe to Crown Membership, our paid subscription, we do not store your payment card number; payment information is handled solely by Apple or Google through your existing Apple or Google account. We do collect and store your subscription status, tier, billing email, and renewal date.
We do not collect shipping addresses, marketplace payment information, or transaction histories from in-app marketplace activity, because Crown & Caddie does not process payments or facilitate shipping for marketplace listings. All marketplace transactions occur off-Platform and strictly between users at their own risk.
When you use the Platform, we automatically collect device identifiers, operating system version, app version, IP address, browser type, crash logs, and performance diagnostics. We also collect cookies and usage data such as screens viewed, features used, session duration, and interaction patterns.
We may receive information from third-party services you connect to your account, including golf handicap providers (e.g., GHIN), social media platforms, eBay and Stripe (subscription status and billing events for Crown Membership). If another user invites you, mentions you, or tags you in content, we may receive your contact information from that user.
With your explicit consent, we collect precise location data when you check in at golf courses, participate in location-based challenges, submit a competition score (for GPS verification), or use course discovery features. You may enable or disable location services at any time through your device settings.
We may also collect approximate location data derived from your IP address for regional content delivery and compliance with local regulations. This approximate data does not pinpoint your exact position.
We use the information we collect to:
We do not sell your personal information. We share information only in the following circumstances:
Your public profile, posted scores, challenge results, social activity, and user-generated content are visible to other users in accordance with your privacy settings.
We engage trusted third-party service providers to assist with operating the Platform. These providers are contractually obligated to use your information solely for the services they provide to us. Our current service providers include:
We may disclose your information when required by law, subpoena, court order, or governmental request; to enforce our Terms of Service; or to protect the rights, property, or safety of Crown & Caddie, our users, or the public.
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction or event. We will notify you of any such change.
We retain your personal information for as long as your account is active or as needed to provide you with our services. If you delete your account, we will remove your profile, posts, and personal data within a commercially reasonable period, except where retention is required for legal or regulatory compliance, dispute resolution, fraud prevention, or enforcement of our agreements. Crown Membership billing records may be retained as required for tax and accounting compliance.
We implement appropriate technical and organizational measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, secure authentication, regular security assessments, access controls, and use of PCI-compliant payment processors.
No method of electronic transmission or storage is completely secure. While we take commercially reasonable precautions, we cannot guarantee absolute security.
Depending on your jurisdiction, you may have the following rights:
You can exercise many of these rights directly through the Settings screen in the app. Crown Membership subscribers may manage billing details and cancel their subscription via the Stripe Customer Portal.
Crown & Caddie is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a user is under 13, we will promptly delete their account and associated data.
Your information may be transferred to, stored and processed in countries other than your country of residence, including the United States. We take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy and applicable law.
The Platform may use local storage, session tokens, and similar technologies to maintain your authentication state, remember your preferences, and collect usage analytics. You can manage your tracking preferences through your device settings.
The Platform may contain links to third-party websites or services not operated by us, including the Crown Membership subscription page (crownandcaddie.com/subscribe.html) and the Stripe Customer Portal. We are not responsible for the privacy practices of these third parties.
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights, including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information.
If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with your local data protection authority.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the revised policy on the Platform and updating the "Effective Date" above. For significant changes, we will provide prominent notice at least 30 days before the changes take effect.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Crown & Caddie, LLC
Email: legal@crownandcaddie.com